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At Panache Racks, we are committed to providing high-quality products and ensuring our customers' satisfaction. That's why we offer a 90-day satisfaction guarantee on all our bike racks. If, for any reason, you are not completely satisfied with your purchase within 90 days of receiving your Panache bike rack, we offer a full refund guarantee.

90-Day Satisfaction Guarantee Terms:

90-Day Window: The guarantee period starts from the date of receipt of your Panache bike rack and lasts for 90 days.

Return in Good Condition: The product must be returned in its original condition, with all included accessories and documentation.

Return Shipping Costs: Return shipping costs are the responsibility of the customer, except in cases of product defects or our shipping errors.

Request for Refund: To request a refund, please contact our customer service by email at to obtain a return authorization number.

Prompt Refund: Once we receive and inspect the returned product, we will process your refund promptly, typically within 5 business days.

We are confident that you will be satisfied with your Panache bike rack, but this 90-day satisfaction guarantee provides you with additional peace of mind when making your purchase. If you have any questions regarding our return policy or require further assistance, please do not hesitate to contact our dedicated customer service.

At Panache, we take pride in crafting superior-quality products for cycling enthusiasts, and we are committed to making your shopping experience the best it can be.